Troubleshooting VoIP Call Quality Problems

When a call quality problem happens, you need to understand the right process to use and correct information to analyze in order to troubleshoot it.

Learn what information should be analyzed and how to analyze it to get more rapid resolution of VoIP/UC problems.

What you will learn:

1. Troubleshooting Methodology
2. Information Collection
3. Types of problems
4. Finding the Root-Cause: What’s needed
5. Tips & Tricks
6. Optimizing the Methodology