WHITE PAPER 
4 Stages Cover copy.jpg

4 Stages: A Methodology for Troubleshooting

Troubleshooting problems is the bane of any network or UC team, as they typically struggle with a number of unknowns in their environment while trying to achieve resolution and user satisfaction in a very short amount of time. Recognizing what stage of the troubleshooting activity you’re in allows for better coordination and understanding of the troubleshooting process from a technical and managerial standpoint.

This white paper provides a tutorial on the four stages of troubleshooting: awareness, consideration, identification, and resolution. Fill out this form to learn how to optimize the troubleshooting process to make it faster and easier.

Download the Four Stages White Paper

By completing this form, you agree to our Privacy Policy.